You already bought it.
We'll make it work.
The box on the counter. The bulbs that only work from one app. The Home Assistant install that got to 80% and stopped. We finish smart home projects other people started - including yours.
No hardware to buy from us. No package to sign up for. Visits start at $59 out the door.
However you got here
Three different ways people end up with smart home gear that isn't doing anything. All three are normal, and all three are fixable.
It's still in the box
You bought the doorbell in March. It's in a drawer. Not because you couldn't - because the instructions assumed you already knew things, and the afternoon it needed never showed up.
You'd rather not
You could do it. You've read the forum thread. You just don't want to spend a Saturday on it, and you'd rather hand someone $59 than lose the afternoon. That's a completely good reason to call.
It's half working
The install went fine. It's everything after that. Devices dropping off Wi-Fi, a hub that lost its pairings, an automation that silently stopped firing, four apps that won't talk to each other.
What we actually get called for
If yours isn't on this list, it probably still belongs here. Ask.